Behind the Bit

Behind the Bit


United Airlines messes with my Rolex itinerary!

Posted: 02 Dec 2009 01:43 PM PST

A few weeks ago I purchased my 2010 Rolex 3 day airline tickets through Orbitz.com. I loved my flight arrangements -- good pricing, good connecting flights, short overall travel time. It was the perfect itinerary. Emphasis on was.

Since **show jumping ends at 3pm Sunday**, I had plenty of time to make the 22 minute drive to the airport to make my 6pm flight that evening.

Except...
Over the Thanksgiving weekend United Airlines emailed me an alert that they changed my Sunday flight out from 6pm to 12:50pm.

12:50PM Sunday.
12:50PM Sunday?
12:50PM Sunday! Nooooooo!

That pretty much means I'd miss day 3 of the 3 day event! To add insult to injury, the connecting flight was unchanged, giving me a 5 hour layover.

My call(s) to Orbitz...
Orbitz basically told me that United had cancelled my Sunday flight. I could only choose another United flight, AND I might need to pay more. Gee, thanks.

My options:
  1. Miss part of the show jumping, take a 5:10 flight with TWO connecting flights. If the planets are aligned and all goes as planned, I'm home by midnight :-(
  2. Wait to see if another flight opens up -- to do this I'll need to keep checking for new flights. And any new flight might also be cancelled, just like the first one.
  3. Cancel the flight, get $490 back, and rent a car. Drive down to Lexington and back, get home Sunday around midnight :-(.
The final blow is that if I choose ANY other flight (option 1 or 2) I lose my ability to a) get a refund and b) change the flight if the new flight is cancelled.

To be honest, I've SO HAD IT with flying and the fees for baggage and the restrictions on carry-ons and the late/cancelled flights, I'm leaning toward #3. What do you think?

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